Your Future Starts Now

High Energy, Fast-Paced Environment. Competitive Pay. Growth Opportunities. Work that makes a difference.

OPEN OPPORTUNITIES

Collaborative
Work Environment


From marketing and sales, to underwriting and accounting, we are a group of smart dedicated individuals that come together each day to make our customers successful. Every door is open – you can converse with the CEO, heads of departments, managers…anyone and know that are you are truly being heard and your ideas are being considered.

Work Hard,
Play Hard Mentality


The work we do each day plays a crucial role in the success of small businesses across the nation. So we take our jobs seriously. We work hard, with passion and determination. And when we succeed we celebrate just as hard with weekly contests, cash prizes, trips, dinners, events…and even in-office ping pong tournaments.

Working for an
Industry Leader


When you work for Kapitus, you are working for one of the top small business alternative lenders in the U.S. You will be part of a high energy, fast paced work environment that offers competitive pay, comprehensive benefits package, additional perks and incentives along with growth opportunities for the right candidates.

“The growth we’ve seen year over year for the past 12 years says everything about Kapitus. We have built a strong team that is eager to contribute, take risks and continuously push the company forward. We are a group of hard-working, passionate, and smart people coming together each day to make a difference in the lives of business owners. We take our work seriously, but we have a great time doing it!”

Rockwall TX

Senior Collector

Position Description:

Kapitus is currently seeking an experienced Senior Collector for our Rockwall, TX office. Inbound and Outbound call center; performs transaction processing through phone, email and/or fax.


Primary Responsibilities:
  • Performs maintenance, research and resolution on past due accounts.
  • Must have the ability to work independently and in a team environment, multitask, set own priorities and adapt to a changing environment.
  • Updates account information and input detailed notes in the system of record.
  • Ability to quickly identify and offer multiple solutions to resolve a delinquency and be able to provide a status and/or final resolution to each past due account.
  • Ensures adherence to compliance with policies & procedures as well as regulatory and State requirements.
  • Communicates effectively with immediate Supervisor on issues to drive a final resolution on accounts.
  • Prepares and presents settlement offers to the committee for approval

Minimum Requirements:
  • 5+ years of Collections experience in a high-volume call center environment.
  • Be a team player and open to constructive feedback.
  • Ability to make 100+ outbound quality calls per day while maintaining a quality assurance score of 85% or higher.
  • Regular and consistent attendance and punctuality.
  • Advanced knowledge of Windows operating systems and Microsoft Office Suite.
  • High School Diploma/GED

Preferred Requirements:
  • 8+ years of industry experience related to Customer contact in a Banking, Mortgage, Loan Servicing or Financial Services institutions.
  • Strong negotiation, analytical and problem-solving skills with a proven track record of outstanding collection performance.
  • Solid Communication and interpersonal skills.
  • Ability to effectively communicate with all levels of Management in a positive manner.
  • Actively seek continuous self, department, and company improvement.

This is a full-time hourly position with the opportunity for a monthly bonus; compensation commensurate with experience.
Position Application Instructions:
Email your expected hourly compensation rate along with your resume and cover letter to jobs@kapitusservicing.com

SUCCESS ON EVERY CORNER
SUCCESS ON EVERY CORNER
SUCCESS ON EVERY CORNER
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