Category: Living Your Best SBO Life

Kaney O’Neill, the founder and CEO of ONeill Contractors, was attending community college and working as a waitress when she entered the military at 19 years old. She yearned for more excitement and a chance to see the world. She dreamed of being a search-and-rescue swimmer for the Navy and hoped to jump out of a few airplanes.

After joining the Navy, O’Neill jokes she became a “professional paint scraper.” She spent the next two years as a shipyard worker on the docked nuclear aircraft carrier, the USS Nimitz.

The Life-Changing Accident

When O’Neill was 21 in 1999, Hurricane Floyd hit Newport News, Virginia. She fell off a balcony and severed her spinal cord. The accident rendered O’Neill a quadriplegic. “It was a freak accident,” she says. “I went out on my balcony to take a closer look at the oncoming storm and a gust carried me over the edge of the railing.” In an instant, her life changed forever.

After spending seven months rehabilitating at Edward Hines Jr. VA Hospital in Illinois, O’Neill continued community college and later transferred to Northwestern University to earn a bachelor’s degree and a master’s degree. Despite her education, O’Neill couldn’t find any work.

“My resume got me job interviews but when I pulled up in my wheelchair no one wanted to hire me,” she says. Instead, O’Neill says potential employers ardently questioned how she’d be able to handle certain job functions or the type of special accommodations she’d need.

“After a year of trying, I decided to do something different,” she says. O’Neill followed the mantra, “I don’t allow an obstacle to loom larger than my own determination.” She started O’Neill Contractors, a roofing company in the Chicago suburbs in 2007. It helped that O’Neill’s father, uncle, and brother were all roofers. Still, it took her a long time to gain momentum. “In the beginning, I tried to do everything on my own,” she says.

Looking for Support

Eventually, Kaney O’Neill (who is also a single mother) realized that she was working in a vacuum. She was figuring things out for herself. So, she started networking and meeting other small business owners. She even attended local events held by the Small Business Administration and Women’s Business Development Center.

“It was a game-changer,” says O’Neill. She’s the 2015 recipient of the National Veteran-Owned Business Association Woman Vetrepreneur of the Year Award. She received the 28th Annual Woman Veteran of the Year Award from the Women’s Business Development Center in 2014, too. “For small businesses, there is so much to do and it takes so much time to attend events, but the payback has been extraordinary.”

That’s been especially important for O’Neill, she says.

“I work in a male-dominated industry,” O’Neill says. “To be around other women, to go somewhere to be around other veterans is what gives you the motivation to go back to the office and be excited.”

For any entrepreneur that’s essential, she says. That’s why listening to other speakers talk about their businesses can help with gleaning tips and energize daily routines.

“It’s so important, as entrepreneurs, to keep the spirit of how exciting it is to be running your own business,” she says. “It’s easy to get caught up in the mundane of daily activities.”

Growing an 8(a) Business

When O’Neill first started she “just kind of winged it” without an official business plan. Everything changed when she needed a line of credit and a more formalized plan with financial projections. “That’s when I realized how much I still needed to learn.”

O’Neill soon recognized that owning a business isn’t only about the day-to-day operations. It’s about the marketing, the financials and so much more, she says. She took a class at the Women’s Business Development Center in Chicago. She received help from Bunker Labs, a nonprofit that helps veterans and military spouse entrepreneurs start their businesses and immersed herself in training through the SBA’s Emerging Leaders program. Also, she received training through Operation Hand Salute, a program AT&T offered to help disabled veterans grow their small businesses.

“As I educated myself on all aspects of running a business, I started to have more confidence in how to run a business,” O’Neill says. She began work on her two-minute elevator pitch for potential clients and lenders. “Most people have a very short attention span to hear what you have to say,” she says. “You have to be able to sell yourself and what you’re good at.”

To bid on government procurement projects, Kaney O’Neill became a certified woman-owned, service-disabled, veteran-owned 8(a) business. The idea behind the federal government’s 8(a) business development program is to award at least five percent of contracting funds to entrepreneurs who, among other qualifications, own small, socially and economically disadvantaged businesses.

Part of the application process required O’Neill to write an essay on the disadvantages she faced either as a woman-owned business or disabled, veteran-owned business. “It was difficult,” she says. “You [have] to choose, even though I tried to tie it all together. You have to find concrete examples of [discrimination].”

Positivity Equals Possibility

Too often, O’Neill says many people have questioned her ability to run her own businesses because she is quadriplegic.

“Unfortunately, some people look at someone with a disability they look at all the things we can’t do rather than look at how we’ve overcome our burdens,” says O’Neill, a Veterans Wheelchair Games medalist who mentors young adults in wheelchairs and authored the children’s book “Dream and Reach.”

Eventually, Kaney O’Neill landed a $132,000 roofing contract with the U.S. Army Corps of Engineers which helped her land a modest contract with Boeing. Now she runs a 22-person, multimillion dollar contract managing business. ONeill Contractors expanded into a design-build-general contracting firm. They manage government procurement projects for the U.S. Air Force, Department of Veteran Affairs, Coast Guard, U.S. General Services Administration and Naval Facilities Engineering Command (NAVFAC).

“People forget being in business is just as much about the people as [it’s] what you are doing,” says O’Neill.

Kaney O’Neill’s advice to aspiring small business owners? “If you are considering running a business, start hanging around people who are running a business. Go to conferences and attend seminars to learn before making the leap.”

You’ve just returned from a networking event where you learned that a colleague recently hired a life coach. They told you all about the experience, and it seemed to be a good one. It led you to wonder:”Do I need a life coach?” The more you think of it, the more you’d like to have someone on your side, coaching you through your journey. But you’re not quite sure it’s right for you.

We talked with Jenni Schubring, life coach and speaker, to identify what small business owners can gain from working with someone, how it differs from hiring a business coach, and how to determine if a life coach is the right fit for you. Here’s what she had to say.

Do I Need a Life Coach?

As a small business owner, you’re the heart of your business, whether you’re a solopreneur or have a large staff. You wear all the hats. You work early mornings and late nights. You also determine how much risk you’re willing to take to grow your business. Unless you have a business partner, you’re left bearing the weight of all that responsibility.

Wouldn’t it be nice to partner with someone who can help you determine your strengths and weaknesses? They can help you plan to use this knowledge more in your business – and life – so you can work towards your goals and achieve more.

Schubring explains it by saying, “Small business owners throw everything they have into their businesses. If any part of their life is ‘off’ it can — and will — affect their business. A life coach will address the whole person helping them get from where they are to where they want to be.”

She continues, “People see life through their own lens. That lens is usually tinted by life events. A life coach is an expert in helping people become more self-aware. This is such an important skill as a small business owner because our intent can be misunderstood. Those misunderstandings can be detrimental to our business. We can’t fix what we don’t know. A life coach will speak truth when it’s hard to hear. A life coach will help you see a more accurate picture of your reality.”

But, Wait. Why Not Hire a Business Coach?

Business coaches have their purpose for sure! Schubring says, “A business coach’s focus is on the business and performance. They will give you action steps on how to step up your business and help you meet your business goals.”

She then explains how the two fields differ, and says, “A life coach focuses on the whole person and the coachee’s personal development. A life coach’s process is to work on the coachee as a whole so they can better impact their world, which also includes their business.”

For example, when working with a new client, Schubring might start off with a personal assessment. She says, “My personal favorite is the Gallup Strengths Finder. This tool, and others like them, can help small business owners uncover a personal awareness that can lead to positive change.”

She then shares in more detail, “We know that to have a good business we need to have good relationships. It is important to recognize how we interact with others. We can then make the appropriate changes to positively impact those relationships. While the results of these assessments can help with that personal awareness, having [someone] walk you through the results and teach you how to apply them is a powerful piece that could be missed without a coach.”

How Can Business Owners Find the Right Life Coach?

If you’re wondering, “Do I need a life coach?”, the best approach to finding that answer is to interview life coaches and see how those meetings make you feel. Schubring recommends starting your search by looking for a life coach who is licensed or certified. In addition to that, she says that finding someone who feels “right” is so important, too. But how do you know when there’s a match?

Schubring says, “Find that out by taking coaches up on their free discovery calls, follow them on social media, watch their videos. Do the research. I also highly recommend making sure your life coach has their own life coach. We need to walk the talk.”

It’s important to make your own soundtrack that will take you through your good days and your bad when you’re a small business owner. Certain songs encourage, motivate, and inspire. Though there isn’t one ultimate small business owner playlist that is universal, each individual business owner needs to choose songs that mentally prepare them to lead their business every day.

To get you started, we asked ten professionals what they’re currently listening to, and they chose the number one song that would make it on their personal ultimate small business owner playlist. Here is what they had to say.

10 Songs that May Find Their Way To Your Ultimate Small Business Owner Playlist

“Lose Yourself” by Eminem

Cristin Downs, co-founder of Much More Media, says, “Lose Yourself, in my opinion, is the perfect come-from-behind song. When you feel down and out, or [if] someone else has counted you out, it’s the perfect song to buckle down and work hard to.”

“Good Riddance (Time of Your Life)” by Green Day

“I definitely listen to songs from when I was in college,” says Robin Walker, owner of Women’s business Workshop. “It reminds me of when I was young, energetic, and carefree, and after listening to it, I feel like I can take on anything. ‘Good Riddance’, reminds me to live in the moment because this is the time of our lives!”

“You Say” by Lauren Daigle

Life coach Jenni Schubring says, “Sometimes it’s easy to lose myself in my work, whether it is from someone’s difficult story or recognizing where I am lacking in my business. ‘You Say’ reminds me of the truth of who I am and why I do what I do.”

“Good Life” by Zhu

When you’re choosing your ultimate small business owner playlist, think about what you like more — the beat or the lyrics. Some songs have both. “I love listening to “Good Life” by Zhu,” says Greta Reid, owner and operator of Layerfied Designs. The beat is catchy and the lyrics are upbeat and empowering.”

“Play That Song” by Train

Here’s another song with lyrics and a beat. “When I work, fun music motivates and de-stresses me,” says Carrie Sharpe, communications consultant and speaker. “Train’s ‘Play That Song’ is upbeat and light, which helps me not get bogged down by tasks and heavy projects.”

“Better When I’m Dancing” by Meghan Trainor

Need a tune to liven up your day? Melissa Droegemueller, former early-childhood educator and founder of Rolling Prairie Readers, says, “When I need a bit of energy, I like to play “Better When I’m Dancing’ and have an impromptu dance party with my kids. It never fails to improve my mood!”

“Try Everything” from the Zootopia soundtrack by Shakira

Suzanne Brown, author and marketing consultant, says, “I heard ‘Try Everything’ while watching Zootopia with my young boys and thought the words spoke to entrepreneurs. So often, we need to continue to try and make effort without giving up. And, let’s be honest, it’s Shakira!”

“I’m Coming Out” by Diana Ross

Downs says, “I’m Coming Out” is the perfect song for when you’re feeling like you’re riding high. In my head, I see a montage of me walking down the street with an entourage and back-up singers. I want the world to know I crushed it, and this song does that for me.”

“Days Like This” by Van Morrison

Every day isn’t perfect as a small business owner, so sometimes, you need a song that will get you out of a funk. “Days Like This” does just that. Attorney and Realtor, Kate Berard says, This song’s perfect. It gets you out of a downward frame of mind so you can start feeling better and accomplish what you need to get done. It reminds me that if you’re struggling, it’s only temporary.”

“September” by Earth Wind and Fire

Mallika Malhotra, brand mentor and photographer says, “Every time I listen to “September”, it instantly puts me in a better mood! The music, the beat, the lyrics never get old and always has my body moving and shaking off any stress or fatigue.”

How Far I’ll Go from the Moana Soundtrack by Auli’i Cravalho

As for me, one of the top songs on my playlist is “How Far I’ll Go” from the Moana soundtrack. It reminds me of my calling as an entrepreneur — something that I toyed with until I jumped in! I remind myself of this when I’m starting a new project or upleveling my business.

It doesn’t matter if you travel for work every week or just once a year. When you need a place to rest and recharge during your trip, you want it to be at one of the best hotels for business travel. But with so many choices, how do you know what the best-for-you hotel is? We’ll take the stress out of booking for you. Here are four of the best hotels you can stay at while traveling for work.

The 4 Best Hotels for Business Travel

Marriott

According to the Certify SpendSmart™ Quarterly Report for 2019’s second quarter, Marriott was the front runner of all other lodging vendors. The hotel chain makes up for 10.30 percent of lodging expenses with an average expense of $306.50. It’s easy to see why: If booked directly with Marriott through a program like Best Rate Guarantee, the company will match rates found elsewhere — with an additional 25 perfect off the stay.

Also, Marriott offers workspace options — regardless of whether it’s used by solo travelers or professionals who need larger spaces for meetings and more. Furthermore, there are additional digital tools available that assist with planning events at their properties.

The Marriott Bonvoy rewards program also allows guests the opportunity for room upgrades, VIP travel, members-only pricing and other common benefits that frequent travelers may be looking for.

Hyatt

According to the Certify report, the Hyatt ties with the Marriott for the top-rated lodging vendor. Both brands earned a 4.5 out of five stars. So, what makes Hyatt one of the best hotels for business travel?

First, consider the financial aspect. Just last year they announced the launch of Hyatt Leverage, their global business travel program. In this program, small and mid-sized enterprises can book their lodging at a five to 15 percent discount. This is especially helpful for companies who plan their employees travel, because they offer better rates. They have a specialized dashboard where administrators can track what’s being spent, as well as where their staff are currently traveling.

But for the traveler themselves, one of the reasons why Hyatt is so highly rated is the company’s efforts to have practical amenities readily available. Forget your phone charger? Need a lint brush? Hyatt has both available. Never mind the standard in-room hairdryer — if you need a curling iron, call the front desk! Hyatt puts in consistent effort to improve the customer experience wherever they can.

Photo by Nik Lanús on Unsplash

Hampton Inn

The second-most expensed lodging vendor on Certify’s report was the Hampton Inn, with 8.99 percent. With over two thousand locations worldwide, this Hilton-owned chain is convenient and provides all amenities business travelers need — and at no additional cost(s). Coffee and tea are always available in the lobby; a free hot breakfast is served daily. For the business traveler who is on the go, the Hampton Inn provides On the Run™ Breakfast Bags during the work week.

Additionally – and most important for business travelers – free high-speed WiFi is available in all guest rooms and the lobby. That way, work doesn’t have to stop when you’re off-site.

Hilton

Another hotel chain ranked high in Certify’s report was the Hilton brand. With one of the best rewards programs available, it’s easy to see why guests like Hilton so much. Even at the lowest member tier, benefits include complimentary WiFi, late checkout options and the ability to choose your own room in the hotel. Move up a level in rewards and guests can potentially earn access to a VIP lounge, free nights of stay, room upgrades and breakfast.

Speaking of food, the entire Hilton chain is making changes to the offerings guests have access to. For example, Hilton Garden Inn recently transformed their food and beverage options to include healthier and organic options, as well as new flavors, such as craft beers or locally-sourced food. Their breakfast buffet provides both grab-and-go and made-to-order options. Furthermore, the chain offers a 24/7 retail space with everything from healthy snacks to wholesome meals.

If you’re looking for the best hotels for business travel, these four brands offer lodging experiences that would make anyone traveling for business feel at home. With options for different budgets and various benefits, you’re sure to find your favorite hotel in one of these business-friendly chains.